Workforce intelligence for hospitality

Stop the 10% margin leak in your estate.

UK pubs are running 8–10% over schedule every week. Don't let under-forecasting and a 16-day hiring lag quietly drain your profits.

Free Labour Audit with our Consultant.

Trusted by leading UK pub groups

Hall & Woodhouse
Fuller's
Young's
Rose Pubs
Mitchells & Butlers
Hall & Woodhouse
Fuller's
Young's
Rose Pubs
Mitchells & Butlers
Estate snapshot Leaking

Avg. weekly overspend

£4,820

per site, last 8 weeks

Schedule variance

+9.4%

Time-to-hire

16 days

Reclaim 3–5% of labour margin in your first quarter.

Got questions? Our pub labour expert answers them free.

No pitch, no obligation. Just straight answers from someone who works with pub operators every day.

2026 Sector Benchmarks

The Precision Gap.

Where the average UK pub estate sits today — and where the top operators are heading. The gap between them is your reclaimed margin.

Schedule Accuracy

Average10%
Target<3%

Hiring Speed

Average16 days
Target4 days

Labour Margin

Average35%+
Target3–5%

London Retention

Average67.8%
Target77.8%+

Consultative Solutions

The Engagement Lifecycle

A four-step model from first contact to sustained improvement. The framework stays consistent — the focus adapts to each client.

Step 01 · Induction

Setting expectations from day one

A focused 60-minute session with new client cohorts or individual partners. We introduce the digital toolkit, agree on cadence and outcomes, and start the working relationship on a confident footing.

Step 02 · Deep dive

The Labour Discovery Session

A structured first visit that feels like a conversation, not an audit.

Conversational Discovery

Guided prompts mapped to 9 labour metrics. The GM speaks to their specific operational patterns while we identify opportunities.

Service Observation

Watching a live trading session to analyse deployment vs. demand, role clarity, team rhythm and dead time.

Combined Report

Platform data and qualitative findings merged into one document. Includes a traffic-light assessment, clear next steps and Harri implementation.

Traffic-light assessment

Saved to Library

Every report is archived to allow progress tracking over time and continuity across large estates.

Step 03 · Ops Debrief

Constructive findings within 48 hours

Findings are walked through directly with the Operations Manager — data-led, specific and actionable. The format is designed to protect the operator relationship and accelerate buy-in to the recommendations.

Step 04 · Ongoing

Return visits, coaching and calibration

Sustained adoption through progress reviews from a saved report library, training booklets and calibration visits — keeping the gains in place and compounding them across the estate.

UK Hospitality Performance Trend Report — Spring 2026

Spring 2026 Trend Report

The margin pressure is real, and accelerating.

Of all the hospitality concepts we track, pubs have seen the steepest drop in schedule accuracy over the past year, and they’re the only segment where leavers are outpacing new hires. The margin pressure is real, and it’s accelerating. This report shows exactly where it’s coming from, and what the best operators are doing differently. Download it free below.
Andrew Taylor, Labour Consultant, Pub Sector

PDF · Spring 2026 · Harri × Peach 20/20

Ready to bridge the Precision Gap?

Audit your estate. Protect your profit.

No obligation. No sales script. Just your numbers, read properly.